Reset Trend Micro OfficeScan Admin Web Console Password

I had the need to manually reset the Admin password for the Administrator’s Web Console for a Trend Micro OfficeScan Server 8.0 today.  Oddly enough, my googling failed me and I was forced to call Trend Micro for some quick and free support.

Everything I found while googling showed me how to reset the Uninstall password for the OfficeScan Client.  However none showed how to reset the Administrator Web Console to manage the network. It’s just two simple steps

1. Edit: C:\Program Files\Trend Micro\OfficeScan\PCCSRV\ofscan.ini
   Change master_pwd= to be master_pwd=70
   Save the file
2. Edit: C:\Program Files\Trend Micro\OfficeScan\PCCSRV\ofcserver.ini
   Change master_pwd=!CRYPT!blahblah to be master_pwd=70

You can now log in using a password of "1" – minus the quotes of course. Happy resetting